People choose The Outer Rim Bicycle Shop because we are Portland's premier bike shop, offering a wide selection of BMX, mountain, commuter, and e-bikes. Our bike shop is family-owned, and our knowledgeable staff provides expert advice in a friendly atmosphere. We pride ourselves on top-notch service and quality products. As a trusted bike shop, we ensure you find the perfect ride for your needs. Visit our bike shop today and experience why we're the go-to destination for all things cycling. Find your perfect bike at our bike shop!

We cannot give an accurate estimate until we see your bike in person. You may need more or less done to your bike than you initially realize (which is okay! That's why we're here to help you!), so we do not give out quotes over the phone or social media. We can tell you the basic pricing of labor or certain parts, but it may not apply to your specific situation.

We will never pressure you into buying a bike you don't love or isn't a right fit for you. We want you to LOVE riding as much as we do! That being said, especially in the current climate, it is incredibly hard to predict inventory and our bikes are flying out of the shop before we can even get them on the sales floor. If you see a bike you are definitely going to want, we always recommend that you do not hesitate because we cannot guarantee it will be here when you come back, even it's in the same day! Bikes of all kinds are in very high demand right now and we want to make sure you don't miss out before the one you want is gone.

Our team is extraordinarily busy. The same people responding to your email or message are the ones running the sales floor and working on your bikes, so sometimes we simply don't see your message until after closing or several days later. The easiest and best way to get the most accurate answer about inventory or current stock is to call the shop.

The caveat to that is: we do not have time to shop via the phone. We're not trying to be rude, we're just insanely busy! If you have a question about a specific part or bike, we may be able to give a specific answer. If you call wanting a rundown of all the [insert bike type/part type here] we have, you will be encouraged to come in to the store. This is because 1) the inventory may very well change by the time you actually physically get here, and 2) we simply don't have the time to help people shop over the phone. And we like to see your smiling faces!

So the best way to get an answer to your specific question is to call; if your question is more general, your best bet is to come in and take a look around so we can help you find what you need.

Absolutely! We are a full-service repair shop. Please note: we do not work on any electrical components of e-bikes that we do not sell.

The average turnaround time is 1 week. When we have to order parts, it can take a bit longer. If you need your bike in a rush, you can pay a "priority fee" which will push you to the front of the line (double your labor fees).

Yes! We strongly encourage test-rides so that you can find the bike that perfectly suits your needs and expectations!

Nope! Our shop is first-come-first-served. Drop by at your earliest convenience within shop hours.

At our company, we do not accept refunds or returns for bikes. However, we are dedicated to ensuring you absolutely love the bike you purchase from us. Our team works tirelessly to guarantee that your new bike fits you perfectly, meets all your needs and expectations, and inspires countless adventures.